
refund policy
Effective date: July 18, 2026
Operated by Janelle Orion
janelleorion.com does not sell products or services, and does not accept payments, bookings, or deposits through this website. Nothing on this site can be purchased directly.
Services Inquired About Through This Site
If you reach out through this site regarding 1:1 coaching, speaking, consulting, or any other service, all arrangements — including scope, payment, scheduling, and refund terms — are discussed and agreed upon individually and directly with Janelle Orion, outside of this website.
Those terms are provided to you at the time of that engagement and govern any refund questions related to it.
Questions About a Specific Arrangement
If you have a question about payment or a refund for a service you've arranged with Janelle Orion, please contact her directly using the email address or phone number you were given at the time, or through the contact form on this site.
Changes to This Policy
This policy may be updated periodically to reflect how this site operates. The effective date above reflects the most recent update.
